HLP-007 · Help & safety
Support your child without turning learning into surveillance.
A parent-facing view of AI boundaries, voice consent, reporting and the limits of the current design surface.
Required policy · named escalation route pendingLast reviewed: not yet assigned
01
What the family view should show
A parent dashboard should explain recent learning, what is improving and one useful next step. It should not expose raw child prompts, private tutor context or false precision.
02
Voice is a separate choice
Voice requires explicit guardian consent and push-to-talk use. The product must minimise data and never store raw child audio.
03
Ask for help safely
Use private support for account or product questions. Do not include passwords, device PINs or unnecessary information about a child.
If this guidance conflicts with an approved policy or a named safeguarding instruction, the approved policy controls. Ask a trusted adult or use private support when unsure.